Frequently Asked Questions
Everything you need to know about shopping with B.box
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Simply visit our returns portal, print a prepaid label, and ensure the item is in its original condition with tags attached.
Are your materials sustainably sourced?
At B.box, we prioritize ethics. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's journey.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.